Heat Pump Not Heating
Heat pump running in heat mode but your home is cold? Here's what could be wrong.
Need immediate help? Our technicians are available 24/7.
Call Now: (650) 397-7060Common Symptoms
If you're experiencing any of these symptoms, you may have this problem:
Possible Causes & Solutions
Thermostat Settings
DIY PossibleEnsure thermostat is set to HEAT mode
Reversing Valve Failure
Pro RequiredProfessional reversing valve repair
Low Refrigerant
Pro RequiredProfessional leak repair and recharge
Defrost Problems
Pro RequiredProfessional defrost control repair
Outdoor Unit Issues
Pro RequiredProfessional diagnosis required
When to Call a Professional
While some issues have DIY solutions, HVAC systems are complex. Call a professional when:
- DIY solutions don't resolve the problem
- The issue involves electrical components
- You smell gas or burning odors
- The problem returns after temporary fixes
- Your system is under warranty (DIY repairs may void it)
Frequently Asked Questions
Why is my heat pump freezing up?
Ice buildup can be caused by low refrigerant, restricted airflow, malfunctioning defrost controls, or outdoor fan issues. It needs professional diagnosis.
Why is my heat pump not heating effectively?
This could be due to low refrigerant, a reversing valve issue, or outdoor unit problems. Heat pumps are less effective in extreme cold without auxiliary heat.
How quickly can you come out for service?
We offer same-day service for most calls received before noon. For emergencies, we have 24/7 availability and typically arrive within 1-2 hours.
Do you provide free estimates?
Yes, we provide free estimates for all installations and replacements. For repairs, there is a diagnostic fee that is waived if you proceed with the repair.